Frequently Asked Questions

How do I order a cake?

To order a cake simply select a cake from our 'Shop' section. Pick a size, schedule a pick-up time, and/or write a message for your cake. Then click "Add to Bag" and your cake will be added to your bag. Click on the 'Bag' button on the navigation bar to complete your order. We require 2 business days, before 4PM, for all orders (conditions apply).

Where do I pick up my order?

Orders must be picked-up at our retail location during store hours on the requested pick up date. You can find our location and store hours here.

Do you deliver?

Sorry, unfortunately we do not provide delivery. We may make an exception for large orders depending on amount and location. Please contact us directly for further details.

Can I request custom decorations?

Sorry, we do not customize cakes. All cakes are purchased as described in our 'Shop' section. However, we can provide a personalized message on a chocolate plaque with your cake order.

Are your products peanut or nut free?

Our facility IS NOT peanut or nut free. Although many of our products do not contain peanuts or tree nuts, we do not recommend our products if you have a peanut or tree nut allergy.

Do you use gelatin in your products?

A select few of our products contain gelatin, the others do not. To learn more about which contacts are gelatin-free contact our headquarters here.

Where can I get nutritional information on your products?

If you wish to know more about our ingredients and nutritional information, feel free to contact our headquarters here.

Do you supply desserts for weddings or special events?

We can happily supply your next special event with an assortment of cakes, cupcakes, and desserts within Toronto or the GTA (Greater Toronto Area). We can also provide delivery depending on location, date, and size of your order. To get special pricing for large orders contact us.